Hi John, Norton AV can be very frustrating when it acts up. I have had to uninstall and reinstall it more than once. When it works corectly it is good. I updated my Virusinfo pages yesteday. Page 4 contains HACKFIX PROGRAM UPDATES http://www3.telus.net/mikebike/hackfix_program_updates.htm It list the most common AV/Trojan/Firewall programs. This free program has done very well in the HackFix ( www.hackfix.org ) testing. H+BEDV Software AntiVir Personal Current Version: 6.14.07.57 Supports: Win95/95/ME/NT/2K/XP http://www.free-av.de/antivirus/currvere.html I had tried A.N.T.S when it first came out, but did not install it on my Windows XP computer. There is also a virus worm; W32.Anset.Worm http://www.symantec.com/avcenter/venc/data/w32.anset.worm.html W32.Anset.Worm Discovered on: October 24, 2001 Last Updated on: April 15, 2002 at 05:12:47 PM PDT W32.Anset.Worm is a Internet worm written in Delphi. It arrives as email with the attachment Ants3set.exe. This worm spreads by sending itself to email addresses found in the Microsoft Outlook address book. It is disguised as a freeware Trojan horse scanner known as ANTS. ~~~~ I did find this manual; http://www.krazee.unstman.btinternet.co.uk/MANUAL_FOR_ANTS_2.txt MANUAL FOR ANTS 2.0 TROJAN SCANNER Close all running files, and install ANTS as prompted. After this, in "programs" you'll find ANTS: 1) A New Trojan Scanner. - trojan scanner: you can choose a drive or a specific file ("verzeichnis wahlen") to scan; - Autostart: shows startup programs and offers the possibility to delete or change entries ("loschen"). There are options to show: registry, config.sys, autoexec.bat, win.ini, system.ini and winstart.bat. - Verbindungen (connections) shows current internet connections. A green signal means all is well; a red signal means suspect. You can update the list pressing "Aktualisieren". - Portscan offers the possibility to scan your own system, or another system (112 ports). Scanning will take approx. 3 - 10 minutes. - Prozesse (processes) offers the possibility to kill a choosen process. You can update the list pressing "Aktualisieren". - Optionen (options) provide the following: - choose the scan engine you want to use; - scaneinstellungen (scan configuration): 1) ask for action when trojan found 2) delete found trojan automaticly 3) never delete found trojan. - Heuristik (heuristic): heuristic scanning sensibility can be defined; the higher, the more chance for false alarms. - possibility to scan for unknown signatures - Sonstiges (various) offers the possibility to add extensions to be scanned; adding should be done one by one. "Alle dateien scannen" : scan all files possibility - Update shows program information; updates are planned on a weekly basis. Close the Background scanner ("Wachter") before updating. Update (internet connection needed) By pressing "Updatevogang starten" Clicking "schliessen" will end the program on all tabs. 2) ANTS deinstallieren: deinstall the program ANTS. 3) Schnelltest performs a quick and short scan. 4) Wachter is in fact the resident background scanner. ~~~~ Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see a sample on my web page http://www3.telus.net/mikebike <mikeswhatsnews-request@xxxxxxxxxxxxx?Subject=subscribe> See my Anti-Virus pages ~ http://virusinfo.hackfix.org <virusinfo-request@xxxxxxxxxxxxx?Subject=subscribe> *********** REPLY SEPARATOR *********** On 09/07/2002 at 9:47 AM John hircock wrote: Thankjs Mike. i will put this in my little folder in case. I rang them up ,in Sydney,yesterday and they gave some advise through posting an email. I followed some of the way and in the end i took Norton A.V out and re-installed. I woill have to see what happens. I had to continually downlpoad and restart my P.C. over and over. Everytime I had to go back online. phone calls galore. I think it is still doing this this morning. I want to spend time online this morning and then I will have another try later today. I also have a trojan remover called A.N.T.S. A new Tojan scanner. I think I got it from here. Apparently it has an update facility and I have clicked on it and it shows a large number of poyential uploads. I click and there is a box and requests cerver??? what is it asking me?? are you familaiar with this program?? if not maybe somebody in the group is. It would give me and others in the group another weapon against this insanity. Many thanks for ypour kind attention . Love John ----- Original Message ----- From: Mike <mikebike@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Monday, July 08, 2002 9:02 AM Subject: -=PCTechTalk=- Re: What to do? Hi John, Nortons has a page on this sort of problem; http://service2.symantec.com/SUPPORT/nav.nsf/pfdocs/20020320151349 0 6 or; http://tinyurl.com/l4r Unable to start Norton AntiVirus after downloading and installing the Norton AntiVirus program update Mike To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/