It sounds like you were using Windows Media Player - the easiest thing to do is download and reinstall it. Thanks Mick, Have downloaded and installed the newest version. Have also followed Rob's instructions to remove the spyware. Anyone who does this should look closely at the options. After reading the privacy statement, there were several other boxes I unchecked. Jo Ann To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/