Beverly, I don't think of it as you being thick. I consider the whole world of computing as far more complicated than it should be. lol The answer to your main question here can best be answered by saying Yes & No. Yes there are other plugins that can handle these types of files without the help of QuickTime. But No, not every possible type of file can be handled by just the plugins you currently have installed. I hope that makes sense. It now sounds like Flash is broken, so QuickTime is trying to pick up the slack (and failing for its own reasons). I do believe we can get this working for you, but it may take a few more steps before you experience joy. :O) The reply you sent with your Plugin list bounced for some reason, but I was still able to read it in the bounce report I received. However, with this new strategy of considering the removal of QuickTime, I have one more task for you. This time, from within Firefox I need you to go to Tools > Options and then to the Content tab. Click on the Manage button at the bottom (File types area) and another window will open. Make this window as large as it needs to be to see all of its contents and then snap me a pic of it. This will tell me exactly which plugins are used for each type of multimedia file you come across. You can then send it to my private addy. After sending me the screenshot, I'd like you to follow the instructions for repairing your installation of Flash. I sent these in a while ago, but Adobe has updated Flash again since then. So, here are the updated directions. ****************************** Here's the info for getting Flash working optimally. (formerly made by Macromedia; now owned by Adobe) Well, all browsers use a multimedia add-on called Flash whenever a Flash oriented object is called by the page that's displaying. As new versions of Flash are released, the add-on will eventually update itself whenever newer Flash objects are called. In other words, if the object was made with Flash 6, your browser will first check to see if you already have version 6 or above. If not, it'll first download the newer flash, install it and then finally render the object. The problem that's recently come up is that the newer versions will replace and files that are being updated, but it never removes any that are no longer needed. For whatever reason, version 8 (the latest one) is having problems doing what it does with at least one of the older files still hanging around. The only cure for this is for you to download a special Flash uninstaller that wipes out everything ever related to Flash, reboot and then install the latest version again. While I cannot say with any certainty that this will fix your issues, it will certainly fix any issues that are a direct result of this Flash problem (most are). The links for downloading the two files are below. Uninstaller (tiny) http://tinyurl.com/ngqro Adobe Flash Player 9 (42 MB) http://tinyurl.com/6zd8kf ****************************** Peace, G "The only dumb questions are the ones we fail to ask!" ----- Original Message ----- From: "Beverly Hahn" <bhahn@xxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Sunday, May 04, 2008 7:01 PM Subject: -=PCTechTalk=- Re: Quick Time > Gman, > > Based on your response about personal use, am I to assume that I don't > need QuickTime to get videos, etc. from the internet? Duh! I do have > Flash Player, Real Player, and Media Player. If I just uninstall > QuickTime, will the other programs pick up the videos? Sorry to be so > thick about this. > > As an example, when I go to the AARP game site for the daily crossword > puzzle in Firefox, it says it uses Flash--and it did until just > recently. Now it comes up with the QT icon, which then "breaks" causing > the program not to work. It (QT) will work in my Internet Explorer. I > have checked the preferences in the QT Player. I did not see specific > browser plug-ins. The only thing I did note was that it was set at a > connection speed for my 56.6 modem, but I have never received anything > over 49. I set that to 28.8, but that had no effect. QT did not work > with my Netscape in the last months either! I supposedly have all the > updates. > > Again, should I just uninstall the program and let one of the others > pick it up? > > Thanks, again, for your time and information. > > Beverly --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------