Bob- Have you heard of Panda Software? They are my second choice for an AV. The url is: (http://www.pandasoftware.com) I subscribe to their daily Oxygen newsletter which discusses viruses currently out (of course it will suggest Panda Software) , and how to get rid of it. They also have an online AV scan which you can use (be sure to deactivate your current AV first). I do not work for them, and do not do any testing for them. My first preference is still Norton, but I have and do fall back to Panda as needed. Robert At 03:06 PM 5/12/2003 Monday -0500, you wrote: >hi > >I am seeking advice on which AV I should purchase other than Norton's. > >It seems that when I went to d/l their renewal subscription something went >array and the Live update that was suppose to come up to finish the update >did not. Thus the new up date did not happen and after two and a half >weeks of sending emails back an forth, they want me to call them (at $30 >flat fee or 2.95 per minute) to walk me thru the removal of the live >update and re install it. It seems that you need to go into the registry, >which I feel apprehensive about, especially after all there previous ill >advise in resolving the matter. Example, Last email they gave me a number >to call and said that ... may be fee based... The next sentence they said >that the call would be fee based. I ask them to make up their minds (in so >many words) and let me know. (Its fee based they informed me) > >So I am at the point where I am ready to switch to another AV after being >with Norton's for over 10 years. It chills me to give them another dollar >but I am beginning to be willing to spend $100 with another company to get >3-4 AV's. (yes I need that many) > >I have been to trend micro's site and talked with many people there and at >least they have a live person to help you and they were informative and >helpful. > >For anyone's info, the firewall that is included in PC chillin's AV will >not work on a LAN and is not a full fledge firewall. Also they do not have >a full fledged firewall. > >So does anyone out there have a recommendation for another AV, where you >can talk to a live person about problems. Also a recommendation for a full >fledged firewall for my LAN would be of help to. My LAN consists of a 450 >with 98SE, another that is dual boot, 98se and win2k, and a laptop XP >home. I have a forth that is a 266 with Linux installed and may be >bringing it on line in a month. Also Micro trend is not workable with Linux. > >Thanks in advance. > >Life is what happens in between plans. > >Virus free email by Norton's > >To unsub or change your email settings: >//www.freelists.org/webpage/pctechtalk > >To access our Archives: >http://groups.yahoo.com/group/PCTechTalk/messages/ >//www.freelists.org/archives/pctechtalk/ > >For more info: >//www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk