http://support.microsoft.com/kb/893803 I am feeling overwhelmed now by my searches! can I download this? or - could I uninstall service pack2 and reinstall it to get the windows installer back? It's tough to do this from my computer without being able to try things on their computer - and I want to have some good ideas when I get there - so I don't have to go back again! or sit there reading for an hour. I have trouble concentrating as it is, and I can't do it there! Cris ----- Original Message ----- From: Cris To: pctechtalk@xxxxxxxxxxxxx Sent: Tuesday, January 17, 2006 10:44 AM Subject: -=PCTechTalk=- Re: Norton install problems okey dokey! I'm googling now! I may screen for help interpreting what I find! Thanks! Cris ----- Original Message ----- From: Sir Troth To: pctechtalk@xxxxxxxxxxxxx Sent: Monday, January 16, 2006 12:16 AM Subject: -=PCTechTalk=- Re: Norton install problems If that doesn't work, I found a bunch of discussions regarding this on Google. Talks about what other people have tried. Go to Google and do a search for "repair windows installer". Came up with a lot of stuff that you'll have to wade through, but some of the stuff is worth reading into. ---Troth -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/