Dell has always had excellent customer service. The problem is you have to use it so much. On my last Dell it was something like 4 or 5 times. I would just as soon have a quality product with minimum acceptable service instead of a crappy product with Super service. Don -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of rudy Sent: Monday, May 14, 2012 9:27 PM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- Re: Need Help with Dell Drivers Downloads please...... Thanks Don, I knew you meant to just save the current drivers, I just added my 2 cents about using that type software. But here is what I'm thinking, whoever loaded the OS didn't load the proper drivers. Causing the thing to run like a turtle with blisters. I mean 5 minutes to boot,longer to go into the control panel. But I haven't thought to look at the device hardware manager for any yellow ? marks so maybe the right drivers are loaded.....will back them up, just let me know about my last question, using my XP dell desktop cd....I like my dell desktop but would never buy a dell laptop......I like the tech, they replaced my mb, cpu, ram a few times..I can't do this myself being disabled so if I have problems they send a tech out usually the next day with the parts.....thanks for your help! Rudy ----- Original Message ----- From: <recklessmaverick@xxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Monday, May 14, 2012 8:36 PM Subject: -=PCTechTalk=- Re: Need Help with Dell Drivers Downloads please...... > Use the driver backup to save the drivers currently installed. > Use them as needed once you complete your clean install. Then, in > needed you will be able to go find updates for your various drivers. > I did not mean to use the backup as a be-all end-all solution to your > driver problem. > > I quit buying Dell products several years ago after buying three > pieces of (expletive deleted) from them. I am glad I did after > looking at that downloads and drivers page. What a waste of > time. I didn't see most of the drivers you listed. Where did > they hide them? > > Don --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk OR To subscribe to the mailing list, send an email to pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join our separate PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------