I don't recall where it is, but on the symantec web site, there is a place that you can run a check on your norton anti-virus. Maybe it's under support. I ran it on mine once and it told me that I needed to uninstall only my live update, and to install the new live update component. That was when mine wasn't updating on its own. Cris ----- Original Message ----- From: Beverly Hahn To: pctechtalk@xxxxxxxxxxxxx Sent: Saturday, February 05, 2005 12:41 PM Subject: -=PCTechTalk=- Re: NAV Beverly Hahn wrote: > Help! Instead of renewing my NAV subscription from 2001, I purchased > and installed Norton Internet Security 2005. The Automatic Update > does not work, and when I try to update manually I get the error > message: LU1803--Live Update failed while getting your updates. Live > Update had an internal error while getting your updates. Your > Symantec programs were not updated. If it fails again, you should > reinstall Live Update. This happened last week when a security alert > came through. So I uninstalled and reinstalled as directed. Then I > had to get the updates, which took a very long time. This week when I > was doing my weekly computer maintenance and updates for NAV, Adaware, > Spybot, Spyguard, Windows, etc, I again received the above error > message. I can again uninstall, reinstall and update, but this is > very time consuming. I would like not to have to do this and to have > Automatic Live Update to work properly. Any suggestions, please????? > The only info I got from their customer service bulletins was to > uninstall, reinstall and update. > > Thanks, > Beverly > To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk