-=PCTechTalk=- Re: IP address in conflict

  • From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Sun, 1 Mar 2009 15:08:26 -0500

Hello G,
Sorry I had to disappear last night...job calls & I must go.  I will be here 
for only another hour & a half before I will be gone again.

The brand is a Gateway, homi, m series.

----- Original Message ----- 
From: Gman
To: pctechtalk@xxxxxxxxxxxxx
Sent: Saturday, February 28, 2009 6:40 PM
Subject: -=PCTechTalk=- Re: IP address in conflict

I have a hard time dealing with tech support folks who blow off problems
like this.

The most likely reason is that the router's settings have become a bit
mangled.  You'll need to do a hard reset of the router so it can clear the
corruption and revert back to factory settings.  The method for resetting it
will vary depending on the make/model.  Let us know what it is and we'll see
about giving you exact directions for getting it done.  Unfortunately, this
isn't something you can do remotely.


"The only dumb questions are the ones we fail to ask"

----- Original Message ----- 
From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
To: "_PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, February 28, 2009 5:24 PM
Subject: -=PCTechTalk=- IP address in conflict

> And yet another computer problem in the senior world.  A computer that has
> been working fine all of a sudden stopped connecting to the Internet so
> they
> called their cable tech support hoping for an easy fix.  After an hour or
> so
> the tech told them that their computer no longer recognizes it's IP
> address.
> Can you give me a direction in solving this situation?
> Always in Appreciation,

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