the site says my computer HAS the current drivers installed already and then proceeds ____________________ Suggest you don't take HP's word you have the most up-to-date and uninstall the current drivers. Then go to HP site and download again. Something may be corrupted in your present drivers because of another program you installed. Put the drivers where they belong then install using the add hardware or wizard in Control Panel, Printers again. Judith Author/Artist/Sculptor/BMD http://www.agoodread.com "Sharing is the Key to all our Success" To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk