-=PCTechTalk=- Re: HP problem
- From: "BashfulBob" <BashfulBob@xxxxxxxxxxxx>
- To: pctechtalk@xxxxxxxxxxxxx
- Date: Sun, 15 Feb 2004 21:33:23 -0600
Do you have another cable you could swap with it for a test run??
Life is what happens in between plans.
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----- Original Message -----
From: "Judith" <jtb@xxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Sunday, February 15, 2004 6:58 PM
Subject: -=PCTechTalk=- Re: HP problem
> This is what my HP Tool Kit says about all lights blinking:
>
> Press the resume button to get the error code
>
> Turn the printer off and then turn it back on.
> If the error message still occurs, you may have a hardware
> failure. Call the HP Customer Support Center.
> Click here for information on getting help from HP.
>
> When I pressed on Click Here, this is what came up:
>
> You have a printing problem that can't be diagnosed by this
> troubleshooting program. It seems to be related to the printer
> setup. Try the following before calling HP:
>
> Turn your computer and printer off and then on again.
> If the problem continues or is accompanied by several error
> messages on your screen, check the cable connection between the
> computer and printer, and then reinstall the software that came
> with the printer.
>
> If these suggestions don't work, call the HP Customer Support
> Center.
> Before calling, have your serial number and printer model
> handy, along with any other available information about your
> computer system.
> Click the button next to the support options you need.
>
> Judith
>
>
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