This article is right on point: http://couponing.about.com/od/bargainshoppingtips/a/restockingfees.htm Take for example, Best Buy's current restocking policy which states: "A restocking fee of 15% will be charged on opened notebook computers, projectors, camcorders, digital cameras, radar detectors, GPS/navigation and in-car video systems unless defective or prohibited by law. A restocking fee of 25% will be charged on Special Order Products, including appliances unless defective or prohibited by law." In other words, if you wish to return a notebook computer that you opened and tried but did not like and it cost $600, Best Buy has the right to deduct $90 from the amount of the refund. -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Mike the mod Sent: Wednesday, June 04, 2008 11:21 PM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- Re: Fw: Best Buys Return Policy there is a different policy listed here: http://shopper.cnet.com/4011-5_9-300628.html Quote: Return policies [x]100 percent satisfaction guaranteed [ ] Return Merchandise Authorization (RMA) required [ ] Restocking fee [ ] Merchant pays return shipping [x] 14 days from the date the merchandise is received. See site for details days to return product General Company name: Best Buy Street address: 7601 Penn Avenue South Richfield, MN 55423 USA Web site: http://www.bestbuy.com/ Order, phone, fax, and e-mail Customer-service phone, fax, and e-mail Phone: 1-888-BEST BUY Hours: 24/7 -=-=- I just bought a GPS at Best Buy here in BC Canada yesterday. They better have a 100% return! Cheers Mike the mod ******* REPLY SEPARATOR ********* On 6/4/2008 at 7:45 PM Glo wrote: Well, truth is sometimes stranger than fiction. This is true, I checked th= e website ~Glo Subject: Best Buys Return Policy THIS IS TRUE, I CHECKED IT OUT ON SNOPES BEST BUY, MY FOOT=20 Best Buy has some bad policies....=20 Normally, I would not share this with others, however, since this could h= appen to you or your friends , I decided to share it. If you purchase somet= hing from, Wal-Mart, Sam's Club, JC Penny, Sears etc. and you return the it= em with the receipt they will give you your money back if you paid cash, or= credit your account if paid by plastic.=20 Well, I purchased a GPS for my car, a Tom Tom XL.S from 'Best Buy'. They = have a policy that it must be returned within 14 days for a refund!=20 S N I P --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx --------------------------------------------------------------- _______________________________________ No viruses found in this incoming message Scanned by iolo AntiVirus 1.5.3.5 http://www.iolo.com _______________________________________ No viruses found in this outgoing message Scanned by iolo AntiVirus 1.5.3.5 http://www.iolo.com --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------