Not sure if this is what you need but it sounds like it probably is.... However, be sure to read the ENTIRE page before doing ANYTHING!!! Make sure you understand it, see the demo, etc. If you're unsure, don't do it. If you understand it and it applies to your version of Windows, this is the virus removal tool for all the variants of the Klez virus. NOTE: You will have to reinstall the NAV and run live update....this is explained in the page as well. http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.removal.tool.html Hope this helps. If it doesn't or you don't understand, keep asking and someone who knows more about Norton's will help you. I don't use it so I have no actual knowledge there. Tori Brenda wrote: > win 98 > ----- Original Message ----- > From: "Tori" <verse@xxxxxxxxxx> > To: <pctechtalk@xxxxxxxxxxxxx> > Sent: Wednesday, July 24, 2002 11:14 PM > Subject: -=PCTechTalk=- Re: Deleted Mail > > > > > Brenda, what version of Windows do you have? > > > > Tori > > > > Brenda wrote: > > > > > YIKES lol i copy pasted that long thing below lol it like came up with > a > > > billion things i guess ishouldve done it different > > > didnt work > > > > > > ----- Original Message ----- > > > From: "Lee Rhodes" <lenella@xxxxxxxxxxx> > > > To: <pctechtalk@xxxxxxxxxxxxx> > > > Sent: Wednesday, July 24, 2002 10:54 PM > > > Subject: -=PCTechTalk=- Re: Deleted Mail > > > > > > > > > > > Had you done a search for the files that it says is infected. > > > > g6OIUuA09942/install.exe & g6OLuBA18668/Beatles- Let It > > > > Be.scr > > > & g6OLuBA18668/Beatles- Let It > > > > > Be.scr > > > > > > > > Lee Rhodes lenella@xxxxxxxxxxx > > > > > > > > > > > > ----- Original Message ----- > > > > From: "Brenda" <pima@xxxxxxxxxxxxx> > > > > To: <pctechtalk@xxxxxxxxxxxxx> > > > > Sent: Wednesday, July 24, 2002 7:22 PM > > > > Subject: -=PCTechTalk=- Re: Deleted Mail > > > > > > > > > > > > > > > > > > ok > > > > > i got an email yesterday that was odd so i deleted it because it > had > > > an > > > > > attatchemnt,,,, today i got the same email from a FAMILIAR > person(who by > > > > the > > > > > way is out of town and hasnt been on pc in 2 weeks) but the kids > opened > > > > it, > > > > > the text part of the message is as follows////This is a new game > > > > > This game is my first work. > > > > > You're the first player. > > > > > I expect you would like it. > > > > > it has an attchment. it was opened.. > > > > > after that i got the follwing emails, > > > > > Our virus detector has just been triggered by a message you sent:- > > > > > To: <sales@xxxxxxxxxxxxxxx> > > > > > Subject: A new game > > > > > Date: Wed Jul 24 11:31:20 2002 > > > > > Any infected parts of the message have not been delivered. > > > > > > > > > > This message is simply to warn you that your computer system may > have a > > > > > virus present and should be checked. > > > > > > > > > > The virus detector said this about the message: > > > > > Report: >>> Virus 'W32/Klez-G' found in file > ./g6OIUuA09942/install.exe > > > > > > > > > > -- > > > > > AND.......The virus detector said this about the message: > > > > > Report: >>> Virus 'W32/Klez-G' found in file ./g6OLuBA18668/Beatles- > Let > > > > It > > > > > Be.scr > > > > > Windows Screensavers often hide viruses in email in Beatles- Let It > > > Be.scr > > > > > > > > > > ALSO > > > > > i have about 100 returned mails.i dont even know the address, > meaning > > > > > theyre not people i email.. > > > > > here is an example//The original message was received at Wed, 24 Jul > > > 2002 > > > > > 09:40:41 -0700 (PDT) > > > > > from swan.mail.pas.earthlink.net [207.217.120.123] > > > > > > > > > > ----- The following addresses had transient non-fatal > errors ----- > > > > > <rae_leap@xxxxxxxxxxx> > > > > > > > > > > ----- Transcript of session follows ----- > > > > > <rae_leap@xxxxxxxxxxx>... Deferred: Connection refused by > > > > mx11.hotmail.com. > > > > > Warning: message still undelivered after 4 hours > > > > > Will keep trying until message is 3 days old > > > > > there were maybe 2 that i knew.... > > > > > what is going on? any idea/. > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > From: "Darryl" <minoddy@xxxxxxxxxxxxxxxx> > > > > > To: <pctechtalk@xxxxxxxxxxxxx> > > > > > Sent: Wednesday, July 24, 2002 10:17 PM > > > > > Subject: -=PCTechTalk=- Re: Deleted Mail > > > > > > > > > > > > > > > > > > > > > > Yes, but I am not having a clue to what your problem is, as your > > > > > explanation > > > > > > is very erractic > > > > > > > > > > > > Darryl > > > > > > > > > > > > ----- Original Message ----- > > > > > > From: "Brenda" > > > > > > > > > > > > > > > > > > > > is anyone seeing my messages????/ > > > > > > > Brenda > > > > > > > > > > > > > > > > > > > > > > > > To unsub or change your email settings: > > > > > > //www.freelists.org/webpage/pctechtalk > > > > > > > > > > > > To access our Archives: > > > > > > http://groups.yahoo.com/group/PCTechTalk/messages/ > > > > > > //www.freelists.org/archives/pctechtalk/ > > > > > > > > > > To unsub or change your email settings: > > > > > //www.freelists.org/webpage/pctechtalk > > > > > > > > > > To access our Archives: > > > > > http://groups.yahoo.com/group/PCTechTalk/messages/ > > > > > //www.freelists.org/archives/pctechtalk/ > > > > > > > > > > > > > To unsub or change your email settings: > > > > //www.freelists.org/webpage/pctechtalk > > > > > > > > To access our Archives: > > > > http://groups.yahoo.com/group/PCTechTalk/messages/ > > > > //www.freelists.org/archives/pctechtalk/ > > > > > > To unsub or change your email settings: > > > //www.freelists.org/webpage/pctechtalk > > > > > > To access our Archives: > > > http://groups.yahoo.com/group/PCTechTalk/messages/ > > > //www.freelists.org/archives/pctechtalk/ > > > > To unsub or change your email settings: > > //www.freelists.org/webpage/pctechtalk > > > > To access our Archives: > > http://groups.yahoo.com/group/PCTechTalk/messages/ > > //www.freelists.org/archives/pctechtalk/ > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/