-=PCTechTalk=- Re: Can't get email

  • From: "Glo" <redowl@xxxxxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Wed, 11 Aug 2004 10:43:40 -0700

Suzanne, thank you for your response.  It sounds like a resonable explanation, 
the registry key inserted by hotbar.  My company and I have been communicating 
by email with no problem for a couple of years, even though hotbar was 
installed, but I never did use it.  That whistle notifier maybe put it over the 
top!  Can that registry key (keys) be removed manually?  If so, can anyone tell 
me step by step how to do it?  Otherwise, is there any reason why the company 
ISP would suddenly stop finding me?  Thanks for any help ~Glo
  ----- Original Message ----- 
  From: suzanne 
  To: pctechtalk@xxxxxxxxxxxxx 
  Sent: Wednesday, August 11, 2004 5:20 AM
  Subject: -=PCTechTalk=- Re: Can't get email

  hotbar is known spyware.  find a good program that will remove the registry
  entries that it makes.

  your company's ISP needs to put reverse domain lookup in their settings.
  many ISPs refuse mail from someone@xxxxxxxxxxxxxxx  when the actual SMTP
  server is mail.ISP.com instead of mail.companyname.com


  ----- Original Message ----- 
  From: "Glo" <redowl@xxxxxxxxxxxx>
  To: <pctechtalk@xxxxxxxxxxxxx>
  Sent: Wednesday, August 11, 2004 3:14 AM
  Subject: -=PCTechTalk=- Can't get email


  : Hi all, suddenly I can't get email from my boss or anyone else in the
  company.  They get email from me, but when they write me it bounces back
  "undeliverable".
  : This started last Friday; the only thing I could think of was that on
  Thursday night I installed a windows automatic update that had downloaded
  and I installed a mail notifier (whistle) from hotbar.  Now I have
  uninstalled hotbar AND the update, still nothing has changed.  I called tech
  support for my dialup and was told it's on the other end,something about
  their DNS (?) needs to be enabled.  My company has DSL and uses their own
  domain, person@xxxxxxxxxxxxxx for management, all of the other locations use
  our own local ISP.  None of us know enough to even guess what has happened
  all of a sudden--all email from other sources comes through like it always
  has.  I am running Windows 2000 on that computer--can anyone please HELP!!!
  ~Glo

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