Thanks, Mike. The definition of the Trojan did mention a backup. Sandi ----- Original Message ----- From: "Mike the mod" <mikebike@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Saturday, November 24, 2007 8:42 PM Subject: -=PCTechTalk=- Re: AVG Virus Vault > Hi Sandi, > it may have something to do with System Restore. > I have this file saved: > > System Restore and Virus Removal in Windows ME and XP > Windows ME and XP have a great little utility built into them, called= > =93system restore=94. > > It=92s a cool idea, its designed to create backups of your important > system= > files and then restore them if you ever goof up your computer. > > There's one time, however when its not so cool to have those files backed= > up.... > > ....and that=92s when you=92ve got a virus in one of them. > > In this case, you can remove the virus, but then system restore will= > dutifully put the virus right back where it was, if you should ever= > restore to that point. Even if you never do, the virus will still be on= > the hard drive. > > Here's how to get around this problem if you ever have a virus, and / or > if= > you=92re not sure whether or not it is affecting a system file that is= > backed up by system restore. > > As soon as your virus scanner does its work and removed the virus, do the= > following. > > 1. Click Start. > 2. Right-click My Computer, and then click Properties. > 3. Click the System Restore tab. > 4. Select "Turn off System Restore" or "Turn off System Restore on all= > drives" check box > 5. Click Apply. There will be a short warning message, click YES. > 6. This will delete all restore points. (and any viruses lurking in there) > 7. Click OK > 8. When you have removed all viruses, the reverse should be used to= > re-enable system restore. (after a reboot at least). > > You have now ensured that your system will not backup the virus. > > From; > http://www.msdn.microsoft.com/library/default.asp?url=3D/library/en-us/dnwxp= > /html/windowsxpsystemrestore.asp > > > ___________________________________________ > > and: > When a restore point is created while the system > is infected with a virus, the virus is included along > with the other files. > Windows protects those files and will not allow > anti-virus programs to delete or modify them in any way. > > Go to Control Panel and open "System". > Click the Performance tab, the File System button, > then the Troubleshooting tab. > There, choose the option to "Disable System Restore". > Click "OK" on the way out, close Control Panel and > restart the computer. > > After the computer has restarted, update AVG > manually by double clicking the AVG icon in the > System Tray (by the clock). > In the AVG Control Center click the > "Update Manager" tab, then the "Update Now" > button. The latest update is today. > > Next, right click the AVG icon in the System Tray > and select "Run AVG Anti-Virus". > When AVG opens click the "Run Complete Test" > button. It will notify you if it finds anything > during the test and afterwards, show the results > of the test. > If the system tests clean, proceed as described below. > > Now you need to reverse the procedure described > above to re-enable System Restore, then restart > the computer. Disabling System Restore as above > clears all previous restore points. > Go to Start Menu / Programs / Accessories / > System Tools and click System Restore. > Check to see if Windows created a restore point > (System Checkpoint) after you enabled it. > If not, click the "Back" button and create one manually. > > IHTH > > Mike the mod --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------