Richard, The installation uses a default password of 'symantec' without the quotes. The default username would be either the same as that password or the word Admin. If you supplied a different password during the install, you may be able to reset it using the directions below, assuming you find the "ConsolePassword" entry. If it's not there, let me know. 1) Completely shut down the service within Control Panel's Services applet 2) Change this key in registry: HKLM\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\ConsolePassword to value 1084A085DC6BD2D755D4D6A7726 This is the default password: symantec 3) Start the service back up Peace, Gman "The only dumb questions are the ones we fail to ask" ----- Original Message ----- From: "Richard Hulett" <pctechwantab@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Thursday, September 11, 2008 7:02 PM Subject: -=PCTechTalk=- Re: AVG HELP PLEASE > To late, I already installed it but I did the most stupid thing. I forgot > what the Username is any suggestions on how to figure it out? --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join the PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------