Jo Ann Since you have paid for the Zone Alarm Pro version I would suggest you contact Zone Labs customer service about your problems with the product you paid for. I believe I read on the posts that you are using the Pro version. If not perhaps try the user forum for Zone Alarm. Dave Don, > In the program section, both my browser and e-mail are set to allow > access. > I have adjusted all the settings I can find. I even turned off the e-mail > protection, since Norton's takes care of it anyway. It will let me load > three or four pages, when I first connect, then it simply gives the > message, > www.google.com or whatever could not be found. As soon as I turn off ZA > everything loads all right. Also after a few minutes, it won't let my > e-mail > connect. > > Jo Ann