-=PCTechTalk=- CORRUPT REGISRTY
- From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
- To: "_PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 19 Feb 2009 18:09:41 -0500
Hello G,
I'm here at the computer for the rest of the night. My time is your time.
----- Original Message -----
From: Jan Robey
To: pctechtalk@xxxxxxxxxxxxx
Sent: Thursday, February 19, 2009 9:26 AM
Subject: -=PCTechTalk=- CORRUPT REGISRTY
Greetings G,
As I watched the Dell tech moving around my computer it seemed he kept
trying to update the Bluetooth drivers over & over. Each time the update
appeared to be going along fine but always at the end there was a popup that
said the drivers were not compatible with the program. The tech said he
wouldn't be getting those popups if there wasn't interference from a
corrupted folder.
All three Dell tech's just repeated the same procedures. The new Bluetooth
card replaced the old & the new keyboard was also left. The regular
keyboard & mouse are working, a friend brought a new external hard drive & I
am planning on downloading Acronis trial until the software arrives.
So I am ready whenever you are.
Thank you so much for being willing to get me through this process.
Jan
----- Original Message -----
From: Gman
To: pctechtalk@xxxxxxxxxxxxx
Sent: Wednesday, February 18, 2009 6:23 PM
Subject: -=PCTechTalk=- Re: CORRUPT REGISRTY
Hi Jan,
With all you've typed out here, the actual issue is still inconclusive.
The Dell person sounds like he may just be passing the buck, but it's hard
to say for sure without knowing exactly what he DID test and how those tests
turned out. Norton's tech support also missed a great opportunity to create
a "customer for life" for themselves by telling you that you'd have to pay
again for something you already paid for (virus prevention/removal).
I am assuming you can still boot into the system. As long as that's
true, there's lots of hope for getting out of this without a reformat. Let
me know how well it runs with the non-wireless input devices and we'll go
from there.
Peace,
Gman
http://www.bornagainamerican.org
"The only dumb questions are the ones we fail to ask"
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