Chuck I will try that first before I just take modems out of box. then start again...thanks Barbara ----- Original Message ----- From: "Chuck Haller" <teknospud@xxxxxxxxxxxxx> To: <pcductape@xxxxxxxxxxxxx> Sent: Friday, August 29, 2003 10:43 AM Subject: [pcductape] Re: win98se port open error > Hi, all (I still haven't figured out who gets the replies, the addressees > (Barbara and Carl) or everyone). > > We're talking COM Ports (1 - 4 sometimes 5 with winmodems). I've run into > this several times before, > hopefully you can counter the problem. (And a *&%#@& nuisance it is). > Typically you get this with a WINMODEM and the problem is usually that the > "Software enumerator", > kind of a control device for the modem and software, is not loading right. > If you're lucky the easiest route is to start the computer in SAFE mode, > then in DEVICE MANAGER you can see > what's really loaded. Look under, MODEM and PORTS and delete everything > except the printer ports. COM ports, > if you need them, are easy to re install. Remember 1 and 3 share IRQs as do > 2 and 4 > Usually you'll find that there are two, or more, entries for everything. > (You need to have the modem software to re install). > When all entries are deleted, re boot normally and re install the modem > from the software. > This is my "step one", works right off about half the time, there's more. > Let me know. > Chuck > > Subject: [pcductape] Re: win98se port open error > Hi Barbara, > > Please give us the error message. What port is open? Is it 5000? > > Carl > > ----- Original Message ----- > From: "Barbara Schonfeld" <bschonfeld@xxxxxxxxx> > Subject: [pcductape] Re: win98se port open error > > > I need your help. My sister's computers, both of them ,the modems won't > > connect to the internet. I tried reinstalling both modems. Removing them, > > then having computer find them. Still won't work. Keep getting messages > that > > port is open and make sure line has dialtone. Both running win98se. Tried > > new phone cords, tried to change coms. Does anyone know how I go about > > finding out just what is using that com port or where to look ? Thanks > > Barbara > > > > To unsubscribe from this list send an email to > pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field > OR by logging into the Web interface. To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.