Persistence/patience paid off. I had to leave so left the computer sitting at the 95% level and when I came back much later it had actually finished downloading. I just finished running the online virus scanner at housecall.antivirus.com and it came back with a clean bill of health. I downloaded AdAware and it found 98 instances of spyware. Got rid of those and now there is 22% free resources, which is much improved but still not good. Also, I noticed that this box is doing a couple of other strange things. I tried going to google to look up some stuff and it wouldn't let me type in the form box. When I explored further it will not allow one to type in any form box. I tried from the AOL browser and the IE browser. The IE browser, when I download a page with a form box displays an error message that wants to report the error to MS, then closes that browser window and opens a new browser instance. When you go to Start/Settings/Control Panel.... you can't get there. Instead it throws a script error message box and remains blank (empty). But I can get to some things via MyComputer/Properties. This makes me think there is something wrong with a scripting file on the system. Any thoughts anyone? Pam online virus scanners; they will scan all the files on your hard drive for a virus. http://housecall.antivirus.com/pc_housecall/ Norton Web Services Go to this page and click on Scan for Viruses http://security2.norton.com/ssc/vc_about.asp?langid=us&venid=sym&plfid=22&pk j=RKNYPJUIYCZRWEJGSSK It needs to download a few file so as to activate the scan so you may see a message like this.