As long as you are all on the other side of the router then it should work. -----Original Message----- From: Sandi [mailto:sanneumann@xxxxxxxxxxx] Sent: Saturday, March 08, 2003 6:01 PM To: pcductape@xxxxxxxxxxxxx Subject: [pcductape] Re: WinVNC I just tested it on mine and hubby's machine and it worked great. Now, one problem. Our network is on cable through a router. How am I going to access my machine from hers (TN) if necessary? I know all the IP addresses because my cable one is static, the router's is static and my machine (only) is static. Will this app detect where to go on the network using the cable IP if my box is the only one running the viewer? ----- Original Message ----- From: "Pam" <ltf01@xxxxxxxxxx> To: <pcductape@xxxxxxxxxxxxx> Sent: Saturday, March 08, 2003 5:39 PM Subject: [pcductape] Re: WinVNC > Right, but it's better because it's free, and what you are using it for is > exactly the same reason I got it for. I haven't used PCAnywhere but I > understand it's very similar. > Install the server on your machine first so you can see what's required and > then you can talk to them over the phone to get it installed on their > machine, then all you need is their IP and password to be able to help them, > and they can watch what you do and learn too. This is the reason I was > asking how to obtain the IP of someone through netstat that Scott helped me > with. So far I haven't gotten it to tell me what I need to know though. > Another thought Sandi that I did. I put it in their start up so that they > wouldn't have to figure out how to turn it on when they needed help. Right > now, the way we are getting past the IP problem is that you can hover over > the icon in the system tray when it is on and it will tell you your IP, but > if a novice doesn't do it often they forget how. > > As for over networks, I've used it from a client machine to access the > server onthe same network, but I don't know how one would access someone > else's client machine. Anyone else know? > > Pam To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface. To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.