It sounds like it's time for a call to Epson Tech support. Is it still under warrantee? Sandi ----- Original Message ----- From: "Jan L. Hodges" <Siriuswriter@xxxxxxxxx> To: <pcductape@xxxxxxxxxxxxx> Sent: Wednesday, June 25, 2003 7:09 PM Subject: [pcductape] Re: Shall I drop kick the printer? | The background was printed although the color was off and faded, but no | text, the actual thing I wanted printed, showed up on the page. At this time | I was still showing about 3/4 black and 1/4 color. After checking a few | thing, such as turning to computer off, rebooting, turning the printer off | then back on, I uninstalled and reinstalled the printer according to the | instructions at the Epson site. | | I also replaced both ink cartridges with brand new one. The status monitor | for the color shows it is full but the black says it is only half full which | means either the monitor is off or I received a defective cartridge. | | But nothing prints now not even the background items. By background I mean | the option we have of either using the setting so it prints text only or | will give background, color and all. It won't even print for the test the | Epson Manual suggests. | | I also downloaded new drivers from the Epson site and installed them and | that didn't work. | | Jan | | | To unsubscribe from this list send an email to | pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field | OR by logging into the Web interface. To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.