Lisa, It is so tempting to blame it on Epson, but I have a client who uses his printer, more like abuses with the amount of printing he does. He does a lot of ad work for his clients and uses his printer to make-up business card size tickets for freebies, glossy photos for banners, etc. And his Epson printers last forever. He has probably had one, an Epson, in the same amount of time I have had two, both Epsons. I think I am cursed. Jan To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.