[pcductape] Re: STOP error (moved to Freelists)

  • From: "Carl" <Ctm007@xxxxxxxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Fri, 17 Dec 2004 03:56:47 -0600

Hi Sandi,
The 1st thing today is to try the Windows 2000 cd and "repair" the Windows.   
This unit came to me from Dell with Windows 2000 Professional on it and has 
never failed;  until now.   One of my customers came in to pay his bill and saw 
the error message and said "It's the new virus going around".   I've not heard 
of a new virus doing this.   Of course, I'm sure one can.  The surprise is this 
unit has the most recent updates of AVG 7 and SpywareBlocker.   I'm thinking 
the hard drive has died, rather than a virus.
  ----- Original Message ----- 
  From: Huntress 
  To: PC-Ductape Freelists 
  Sent: Thursday, December 16, 2004 9:24 PM
  Subject: [pcductape] STOP error (moved to Freelists)

  I moved this over to Freelists due to the technical nature and the fact that 
I posted an answer a long time ago on Topica and it still hasn't shown up.

  WinXP can not locate the system partition or boot volume. This error may 
occur after repartition or upgrading of the disk controller. The boot.ini file 
may no longer point to the correct partitions or the hardware may not be 
configured properly
  Try the Recovery Console and use the Boofdfg command to repair the Boot.ini 
  Boot from WindowsXP CD and "Repair" the Windows.

    ----- Original Message ----- 
    From: Carl 
    To: pcductape@xxxxxxxxxx 
    Sent: Thursday, December 16, 2004 2:01 PM
    Subject: [PC-Ductape] STOP error

    Hey Guys,


    I need some suggestions.   I am using a Dell Optiplex GX240 computer with 
Windows 2000 Professional and today I was running Outlook Express and when I 
tried to reply to a message the system froze on me.   I used Ctrl+Alt+Del keys 
to bring up the Windows Task Manger and tried to kill all open programs, which 
I was successful except I could not kill Outlook Express.   So, I turned the 
machine off.   When it rebooted, I get a message on a blue screen with white 
fonts that reports 


    "STOP:  0X000007B    INACCESSIBLE Boot Device, check for viruses on your 
computer.  Remove any newly installed harddcrive or harddrive controllers.  
Check hard drive to make sure it is properly configured & terminated.  Run 
chkdsk /F to check for had drive corruption and then restart computer.   Refer 
to getting Started manual for more information on trouble shooting Stop errors."


    When Outlook Express froze and I tried to kill the program, I got a message 
that it was "debugging" and I should wait.   After 10 minutes I gave up and 
told the unit off electricity.    And that's when I get the Stop error.


    The error message says to check for virus;   but I cannot get to a prompt; 
not even in safe mode;   not even to Bios to check my settings.   I do recall 
that about 2 weeks ago, my system was "hijacked" and my Ad-aware & Spybot does 
not find the Trojan but I keep having to correct my "About: Blank" web page and 
all seems to work ok.   I should have found that hijacker and removed it from 
the registry.    Oh well;    when one procrastinates, one gets in hot water.


    Of course, since I cannot boot into safe mode, I cannot run Chkdsk /F.


    Any suggestions?


    Carl Martin

No virus found in this outgoing message.
Checked by AVG Anti-Virus.
Version: 7.0.296 / Virus Database: 265.5.4 - Release Date: 12/15/2004

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