I preached to the customer; not cuss.
Tuesday, December 21, 2004, 1:19:42 AM, you wrote:
C> My computer is on my desk and I show my customers their website C> page as I write the insurance policy or correct a policy already C> issued or take a payment. I show the customer how I give them C> credit for a payment right in Farmers Insurance Group website. C> It's what I do. The customer came in to make a payment on his C> account and I had to hand write him a hand written receipt. I C> showed him my sick commuter's screen and he had seen such an error C> message before and that is when he said a new virus is out and that C> the new virus is from a porn site. After I gave him a piece of C> my mind, he probably will not be my customer any more. But that's C> ok. The good Lord will probably send me 2 or 3 to replace him.
Cussing out customers isn't necessarily a good idea. :) He probably meant well, and didn't necessarily mean that YOU were surfing porn sites.
Are your employees perhaps savvy enough to run Cleanup3 themselves?
If you haven't run a full virus scan lately on the system, perhaps you should; it's easy for a virus to infect a system before signatures are updated or before users are aware of what new signs to look for.
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