[pcductape] Re: Question: Norton Antivirus Definitions for April 9th

  • From: "Martha Bagwell" <mabagwell@xxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Fri, 11 Apr 2003 20:41:48 -0500

MessageLisa, I have heard there was a problem with the latest LiveUpdate for 
Norton Firewall, so that may be the problem.  I belong to a Yahoo group for 
Norton and one of the members works for Symantec. He warned us not to use 
LiveUpdate for Norton Internet Security until a bug was fixed that is causing 
problems.  (He did not say what problems.) But I had already run LiveUpdate 
last nite.  So far I have not experienced any problems. 

Are you trying to download the virus definitions from the web site or are you 
using LiveUpdate?  If you are using LiveUpdate, try going to the website 
instead & download direct from the site (bypass LiveUpdate).


The above link is the download page.  Current file is for today, April 11.  I 
always update here & just select run from here rather that download.  Works 
just great.  I am using version 2003, but this page is for all versions.

Sorry can't help you with Netscape mail, I have never used it.


Martha's Web
  ----- Original Message ----- 
  From: Lisa Schnepf 
  To: Lisa Schnepf 
  Sent: Friday, April 11, 2003 8:25 PM
  Subject: [pcductape] Question: Norton Antivirus Definitions for April 9th

  My neighbor who watches the baby uses my computer sometimes while I'm at 
work.  Today she downloaded a game, and when I came home my computer was on, 
and I could see that Norton Firewall was trying to block something.  The file 
was called spvic.exe and it said to Block this, so I hit ok.  It came up as a 
high risk.  It kept coming up. I kept blocking it.  I saw that the lady 
downloaded something because there was a shortcut on my desktop for a chess 
game.  My firewall (also Norton) wasn't showing up, so I got suspicious that 
she   downloaded an infected file.  There was no setup file on my desktop, so 
I'm assuming that she just opened the file from the website, without saving it 
first to the desktop and scanning it for viruses.  I wanted to update Norton 
first before scanning just in case, so I did that.  When it rebooted my 
computer my firewall and antivirus both disappeared. I used Go Back to try to 
get my computer to work again the way it used to, and I had to go back 6 days 
to get to the next safe point.  I ended up losing some pictures of the baby 
that I had taken on my digital camera and recently downloaded.  After using 
GoBack, it got rid of the the game that my neighbor downloaded, and Norton 
worked again.  So again I tried to update it and it came up with the same 
problem -  every time I try to download the updates for April 9th, my Firewall 
disappears.  So again I had to do GoBack to get rid of the update.  Right now 
my virus definitions are for April 2.  Does anyone know if Symantec is having a 
problem with this particular update, or is my computer infected?  I did scan 
with the files that are up to April 2nd and it came up clean.  If it's not a 
virus, how come I can't get the latest update without my Firewall disappearing? 

     Also, if anyone answered my email about Netscape mail, please resend the 
answer, because I lost all of my mail from April 7th to now.  Thanks. 


  "You cannot strengthen the weak by weakening the strong"  ~ Abraham Lincoln 

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