Hi Bob, Once Outlook Express closes from Ctrl Alt Delete, I can't open it again unless I reboot. I just tried disabling Norton Internet Security and still couldn't open it, though I didn't reboot. I'll reboot and try again. Thanks. Lisa -----Original Message----- From: pcductape-bounce@xxxxxxxxxxxxx [mailto:pcductape-bounce@xxxxxxxxxxxxx] On Behalf Of Bob Noble Sent: Sunday, November 02, 2003 2:02 PM To: pcductape@xxxxxxxxxxxxx Subject: [pcductape] Re: Outlook Express won't open I Lisa, I agree with Vic. Try disabling the Norton stuff, or uninstall it and see if it helps. If this is the problem, try the Norton site support page for help. Or try disabling the Norton stuff that deals with email. Bob Noble www.sonic.net/bnoble ----- Original Message ----- From: "Lisa Schnepf" <lars2@xxxxxxxxxxxxx> To: <pcductape@xxxxxxxxxxxxx> Sent: Sunday, November 02, 2003 7:58 AM Subject: [pcductape] Outlook Express won't open | Every time I try to open Outlook Express, it will go to the logon page | and when you click on the identity it comes up with a Local Folders | page. From there, you can't do anything. Nothing works and you have | to click Ctrl Alt Delete to close the program. The error that comes | up is | this: | | | Any ideas? Thanks. I use Outlook and my husband uses Outlook | Express. I just installed Norton Internet Security 2004 and Norton | System Works 2004. Ever since then, Outlook Express doesn't work. My | OS is Windows XP Home Edition. Thanks for any help. | | Lisa | | "The value of life can be measured by how many times your soul has | been deeply stirred..." - Soichiro Honda | | | | To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface. To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.