[pcductape] Re: Norton aggravation

  • From: "Bob Noble" <bnoble@xxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Sun, 8 Feb 2004 00:20:24 -0800

Hi Jan,
I'm not a Norton user, but usually, when one wants to make contact, one would go
to support and look for a contact email address.
Or one would look for a telephone number in this same place.

Bob Noble
----- Original Message ----- 
From: "Jan L. Hodges" <Siriuswriter@xxxxxxxxx>
To: <pcductape@xxxxxxxxxxxxx>
Sent: Sunday, February 08, 2004 12:16 AM
Subject: [pcductape] Norton aggravation

> I have been attempting to renew my subscription to Norton's Antivirus
> service but keep meeting with failure based upon a discrepancy in my
> address. The error message claims that the address I am submitting doesn't
> match the one listed with my credit card company. The problem seems
> insurmountable because of the extreme difficulty I am having trying to find
> anyone at Norton to contact.
> I am interested in feedback from this group about the following:
> 1. Has anyone else had problems with Norton that prompted contact, and if
> so, who and how did you get help?
> 2. I am considering dropping Norton if it is going to be such a problem to
> renew and expanding my use of Zone Alarm to include their new spam and email
> filtering options. Has anyone used these functions with ZA?
> Thanks,
> Jan

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