After the first 450 infected messages arrived, I called Earthlink tech support for a 30 minute exercise in futility. After I explained why I was calling, the technician told me I shouldn't be using my email address on the internet because bad people can misuse it. I actually screamed at him. It took almost 30 minutes to get him to understand that it was not just me it was happening to and it certainly wasn't because I signed up for Publishers Clearing House online. Then he asked if I thought he should report it. I suggested it was a good thing I didn't know where he lived because I would come try to yank back the time I had wasted on the phone with him. I began checking around for another ISP. When I called SBC the first thing I heard was a recording describing the Swen worm and how it was presenting itself and exactly what SBC had done to prevent it from reaching its subscribers as well as what to do if one did slip by and was opened. I decided that even if the tech support at SBC wasn't much better than Earthlink at least it would be costing me $6 less each month. However, I have used Prodigy before just as they were being taken over by SBC/Yahoo and didn't have any real complaints so I am generally pleased to be back. One of my consistent complaints with Earthlink has been slow connection speeds and disconnects. They always want me to make adjustments to my computer which I resist. The last changes they had me make prevented me from being able to get online at all. With SBC, I am still not as fast as I would like (dial-up only) but it is consistently faster than Earthlink which usually was around 33kps, sometimes even as low as 16kps. I once connected and disconnected for 20 minutes until I could get above 33kps. Jan To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.