Someone else probably already asked this, but can you access MyComputer? If so you can access files that way. Pam Hey Bob, David, Trapper, Pam & all; I cannot look at my folders/files tree because Windows Explorer will not work but I discovered I can go to my desktop and make a shortcut and surf/browse my folders via that method and I discovered no i386 folder but I did find a file called "ie6setup.exe" and I made a shortcut to it on my desktop. I'll report back if it worked. Carl