[pcductape] Re: Internet Explorer will not open

  • From: "Emery, David" <demery@xxxxxxxxxxxxxxxxx>
  • To: <pcductape@xxxxxxxxxxxxx>
  • Date: Wed, 26 Feb 2003 15:18:37 -0500

Carl: One of the first things to do also is disconnect this machine from the
network until you know what you are dealing with.

-----Original Message-----
From: Pam [mailto:ltf01@xxxxxxxxxx]
Sent: Wednesday, February 26, 2003 2:09 PM
To: pcductape@xxxxxxxxxxxxx
Subject: [pcductape] Re: Internet Explorer will not open

Duh!  I suppose it would be hard to go to a download site without a browser
to take you.  I can send you the file if you would like.  
Opera 6.0 is 10.8 mb
Mozilla is 10.6 mb
and NN 4.78 (sorry, it's the only version of Netscape I've got) is 22.41 mb.
The Mozilla browser looks and feels just like Netscape.  The Opera browser
is different but easy to use and easy to learn to like.  Let me know and
I'll shoot whichever over.

Try downloading Opera or Netscape browser and see if you can access the
internet via one of them.  Then you can atleast access the online AV sites
that David & Martha mentioned.

Hi Trapper,
No, I've not tried safe mode.   I will when I get home.
I don't have an emergency start up disk.   
I don't have Norton's Disk Doctor.
I do run AVG daily and I do an update inquiry daily.   Each day AVG catches
a virus and it's always in a compressed file (zip) and I cannot identify the
individual file.   I've not yet killed the entire zip file.   I will expand
the files into a temp folder and run avg and then kill the individual file.
My computer runs ok, except I cannot use Internet Explorer nor Windows
Explorer (I understand they are related).   My software programs like
Quicken, MsWorks, Word, Outlook Express, etc work ok.
If I cannot find Windows XP disk, I'll have to go buy a new one.
As we speak, I am running F-prot in dos mode.   I'm looking forward to the


Have you tried re-booting into safe mode??
Have you tried your emergency startup disk?
It's been awhile but I believe Norton's had something called Ndd ( Norton's
disk Doctor). It allowed for you to fix a drive sector by sector, and I
think it also has a virus program with it...
Isn't your avg catching any of the virus's? If it's upto date it should be.

" + " 

Hi Martha,
Hi Guys,
Well I have a real problem.  My Windows xp, home edition will not restore
itself.   I went back and attempted restore on 4 different dates and none
would work.   I could only go back to January 25.    I looked again at the
error report for the "tech details" and it shows 62 files were affected.
I have some important tax records I cannot afford to lose.   Of course I
will send copies to the other computer on this network (it is working ok),
but I really would like to avoid a format.
It looks like I need a virus program to run from dos.   
Any suggestions?

Go to Start/Help and Support/Undo Changes to your computer with System
Martha's Web

Can I do it from Run?
My Explorer is not working.

If you are using Windows XP, try doing a System Restore on a date you know
IE was working ok.
Martha's Web

Hey, when I installed Windows xp, did it make a backup copy of the setup
files on my harddrive?
I would go look but Explorer will not open.

Hi All,
I found my computer with a headache this morning.   I tried to open Internet
Explorer and it will not.   The error message is that iexplore.exe is
corrupt.   I tried to open Windows Explorer and get the same error message.
My other programs seem to be working ok, for now.
I tried run > sfc /scannow and the system asked me for my Windows XP cdrom
and I cannot find it.   I still have my receipt but no cdrom.
So, I copied iexplore.exe off a computer at work and then I tried using dos
to copy to c:\program files\Internet explorer and I keep getting the error
message shown below:
Of course, I don't know if that would even work, copying a good iexplore.exe
over the bad one.   I do have a good iexplore.exe on c:\ drive;   what if I
deleted the other one, would Windows pick up on the good one.
ctm007@xxxxxxxxxxxxxx <mailto:ctm007@xxxxxxxxxxxxxx> 

Attachment: 2-25-03 error1.jpg
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