Quoting Carl <ctm007@xxxxxxxxxxxxxx>: > Thanks for the compliment "presumably-ignorant". :-) I meant that the tech support should not be making assumptions that the people that they're (not) helping know what to do... --Scott. To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface. To view the message archives simply go to: http://www.freelists.org/archives/pcductape/ Take a look at our homepage at http://pcductape.freewebpage.org/