## [pcductape] Re: How do I stop Windows Installer?

• From: Victor Firestone <vlfll@xxxxxxxxxxx>
• To: pcductape@xxxxxxxxxxxxx
• Date: Mon, 05 Apr 2004 19:22:45 +0200

Trapper,

DUH !!!!!  With exclamation marks - the more experienced techies are meant to work on stuff that needs more experience and knowledge than on low level stuff - that is what they are payed for. Exactly like you don't use a highly experienced mathematician to solve the question of 244 x 288 !!!  It would be a waste. You would use him to try to solve the following equation along with an explanation -
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Goldbach's original conjecture (sometimes called the "ternary" Goldbach conjecture), written in a June 7, 1742 letter to Euler, states "at least it seems that every number that is greater than 2 is the sum of three primes" . Note that here Goldbach considered the number 1 to be a prime, a convention that is no longer followed. As re-expressed by Euler,  an equivalent form of this conjecture (called the "strong" or "binary" Goldbach conjecture) asserts that all positive even integers can be expressed as the sum of two primes. Two primes (p, q) such that for n a positive integer are sometimes called a Goldbach partition .

According to Hardy , "It is comparatively easy to make clever guesses; indeed there are theorems, like 'Goldbach's Theorem,' which have never been proved and which any fool could have guessed." Faber and Faber offered a prize to anyone who proved Goldbach's conjecture between March 20, 2000 and March 20, 2002, but the prize went unclaimed and the conjecture remains open.

Schnirelman  proved that every even number can be written as the sum of not more than primes , which seems a rather far cry from a proof for two primes! Pogorzelski claimed to have proven the Goldbach conjecture, but his proof is not generally accepted . The following table summarizes bounds n such that the strong Goldbach conjecture has been shown to be true for numbers .

 bound reference Desboves 1885 Pipping 1938 Stein and Stein 1965ab Granville et al. 1989 Sinisalo 1993 Deshouillers et al. 1998 Richstein 2001 Oliveira e Silva (Mar. 24, 2003) Oliveira e Silva (Oct. 3, 2003)

The conjecture that all odd numbers are the sum of three odd primes is called the "weak" Goldbach conjecture. Vinogradov proved that every sufficiently large odd number is the sum of three primes , and Estermann  proved that almost all even numbers are the sums of two primes. Vinogradov's original "sufficiently large" was subsequently reduced to by Chen and Wang . Chen also showed that all sufficiently large even numbers are the sum of a prime and the product of at most two primes .

A stronger version of the weak conjecture, namely that every odd number can be expressed as the sum of a prime plus twice a prime has been formulated by C. Eaton. This conjecture has been verified for .

Other variants of the Goldbach conjecture include the statements that every even number is the sum of two odd primes, and every integer the sum of exactly three distinct primes. Let R(n) be the number of representations of an even number n as the sum of two primes. Then the "extended" Goldbach conjecture states that

where is the twin primes constant .

An equivalent statement of the Goldbach conjecture is that for every number m, there are primes p and q such that

where is the totient function. (This follows immediately from for p prime.) Erdos and Moser have considered dropping the restriction that p and q be prime in this equation as a possibly easier way of determining if such numbers always exist .

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In the continuing quest for your HD problem - I have given you all the answers I know short of two.
But first - have you tried any of the file recovery programs such as - http://www.bitmart.net/
The other two solutions I can give you are as follows - one send the HD to me - I don't promise to solve the problem but I can sure try. The second is to send the hd to a recovery labaratory such as - http://www.recallusa.com/hd_recovery.htm

Trapper wrote:
No wonder we can't get anything done or solved...you guys got it backwards. Why waist time with a newbie..who might take 10 minutes to find out how to answer your question when you got these guys who are higher up and can answer your question right away..Save money and time and energy that way. I figure that everyone at one time or another had to start at the beginning of things..then the graduate up the line as they get to know more..that doesn't mean you forget all your newbie stuff..to get to level two you still employ the knowlege you supposedly learned at level 1..So why not pass it on to someone who is still at level 0..I mean somewhere in time someone had to of passed it on to you( us).
So with that said then you must have the answer for my HD problem... I am not sure what level the problem is at...for me its at a level way out there, but for you guys its probably at level 0 and not worth the time to answer, but could you please help me out. I would sure appreciate it....thanks!

A level "0" newbie
----- Original Message -----
Sent: Sunday, April 04, 2004 10:38 PM
Subject: [pcductape] Re: How do I stop Windows Installer?

Scott,

Actually they have to work on the assumption of "common lowest denomonator" and that unfortunately is "presumably ignorant" - otherwise the problem is escalated to the higher echelons [where people like me sit] and we hit the roof if a problem is thrown at us which turns out was some silly oversight made by someone on the way up. [Normally there are a couple of ranks this goes through till it gets to me]
That is why on most tech support set-ups they have strict guidelines what they have to ask and what they have to run you through before the problem is passed on - hopefully till it is solved.
The main reason being that they do not want the top staff to work on a case and then waste time going through all those "beginners" steps which are quite time consuming, but rather start from a certain point half way through, secure in the knowledge that all the "beginners" tests have already been done. Senior tech salaries are quite high, they mostly do other "more important" stuff besides solving users problems and it is also very frustrating for the senior techie to try to solve the problem and then find that it is something very minor that should have been solved a long time ago, not to mention the fact that many times if it is escalated to senior techies, either the techie has to drop what he is currently working on or the user is going to have to wait till the techie can stop what he is currently doing and can find time for him.

Wizard@xxxxxxxx wrote:
Quoting Carl <ctm007@xxxxxxxxxxxxxx>:

Thanks for the compliment "presumably-ignorant".    :-)

I meant that the tech support should not be making assumptions that the people
that they're (not) helping know what to do...

--Scott.

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TTFN – Vic /

"To laugh often and much; to win the respect of intelligent people and the affection of children;
to earn the appreciation of honest critics and endure the betrayal of false friends;
to appreciate beauty, to find the best in others; to leave the world a little better;
whether by a healthy child, a garden patch or a redeemed social condition;
to know even one life has breathed easier because you have lived.

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--
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TTFN – Vic /

"To laugh often and much; to win the respect of intelligent people and the affection of children;
to earn the appreciation of honest critics and endure the betrayal of false friends;
to appreciate beauty, to find the best in others; to leave the world a little better;
whether by a healthy child, a garden patch or a redeemed social condition;
to know even one life has breathed easier because you have lived.

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