It really sounds like to me, IMHO, that it is noise and the phone company will not try and fix that for the internet connection, however, they should look at it if you call and complain the you get a lot of background noise and that if it is intermittent then tell them that also. Remember that most phone companies will not work on the lines just for a computer connecting to internet, but will if you hear noise and complain about just that. The newer modems are much more sensitive to noise then the older ones. You can try another phone jack in your home for a test, but the phone company can test and tell if noise is on the line with their equipment. Sorry I couldn't be of more help at this stage. I am assuming you are running either W2K or XP if the computer is fairly new. :>) Dave -----Original Message----- From: Jan L. Hodges [mailto:siriuswriter@xxxxxxxxx] Sent: Monday, January 13, 2003 4:12 PM To: pcductape@xxxxxxxxxxxxx Subject: [pcductape] Re: Dialtone, schmialtone..computer error message Dave, First thing I usually do after receiving the message, after swearing of course, is reboot. I still receive the same no dial tone message. Phone line is plugged in properly. And since I only use a single phone line, I have the phone plugged into the appropriate opening on the back of the computer. When I brought the computer home, I made sure everything was hooked up properly and have been online for a little over a week before I got the first "no dial tone" message on the new one. I sometimes have static in the background of phone calls, but no always. Since I live just outside city limits where the first phone lines went up many, many years ago, I am sure there are quite a few problems. Is there anything I can do to compensate, or is this the phone company's situation? Thanks for your response? Jan To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface. To unsubscribe from this list send an email to pcductape-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface.