Re: vmware & Oracle

  • From: "David Sharples" <davidsharples@xxxxxxxxx>
  • To: Sean.oneill@xxxxxxxxxx
  • Date: Thu, 19 Jul 2007 15:32:03 +0100

Oracl'es status on vmware

Purpose
---------
Explain to customers how Oracle supports our products when running on VMware

Scope & Application
----------------------
For Customers running Oracle products on VMware virtualized environments.
No limitation on use or distribution.


Support Status for VMware Virtualized Environments
--------------------------------------------------
Oracle has not certified any of its products on VMware virtualized
environments. Oracle Support will provide support for Oracle products
when running on VMware in the following manner: Oracle will only provide
support for issues that either are known to occur on the native OS, or
can be demonstrated not to be as a result of running on VMware.

If a problem is a known Oracle issue, Oracle support will recommend the
appropriate solution on the native OS.  If that solution does not work in
the VMware virtualized environment, the customer will be referred to VMware
for support.   When the customer can demonstrate that the Oracle solution
does not work when running on the native OS, Oracle will resume support,
including logging a bug with Oracle Development for investigation if
required.

If the problem is determined not to be a known Oracle issue, we will refer
the customer to VMware for support.   When the customer can demonstrate
that the issue occurs when running on the native OS, Oracle will resume
support, including logging a bug with Oracle Development for investigation
if required.

NOTE: Oracle has not certified any of its products on VMWare, but use of
Oracle products in the RAC environment is specifically not supported.
This is noted because some Oracle product demonstrations have been conducted

in a RAC environment using VMware.  These are demonstrations only and not
certified for use by customers.




On 19/07/07, O'Neill, S. (Sean) <Sean.oneill@xxxxxxxxxx> wrote

 Has anyone had much experience (good or bad) with running their Oracle
DB's on the "vmware" product from VMware Inc.  Speaking to local re-sellers
there appears to be a division of opinon as to whether or not there are
performance hits when doing so.  We've a mixed bag of Oracle versions (
8.1.7 to 10.1.0.4), underpinning various applications on our site all
running on Windows Server 2000 or 2003.  Any feedback, pointers, or links to
useful papers would be appreciated, though I'm really interested in "real
life" experiences with the product.

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