RE: very odd problem....oracle support has been no help so far.

  • From: "David Sharples" <dsharples@xxxxxxxxxxxxxxxxxxxxx>
  • To: <oracle-l@xxxxxxxxxxxxx>
  • Date: Fri, 21 May 2004 16:58:31 +0100

Its not a password file error, it means some other instance has the
database mounted (or thinks it has) it uses the lk$SID file to determine
this

-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Ruth Gramolini
Sent: 21 May 2004 16:48
To: oracle-l@xxxxxxxxxxxxx
Subject: RE: very odd problem....oracle support has been no help so far.

Has anyone done anything to your password file?  I know this sounds too
simple, but that EXCLUSIVE error is a password file error.  In 9i having
a
password file error causes other weird manifestations.

Just the thot,
Ruth

  -----Original Message-----
  From: oracle-l-bounce@xxxxxxxxxxxxx
  [mailto:oracle-l-bounce@xxxxxxxxxxxxx]On Behalf Of Chris Stephens
  Sent: Friday, May 21, 2004 10:40 AM
  To: oracle-l@xxxxxxxxxxxxx
  Subject: very odd problem....oracle support has been no help so far.


  8.1.7.2 on HP 11

  Two days ago we had a problem with our san that crashed a few of our
  databases.  I was told failed drives but I don't know how to validate
that
  and communication on the issue has been sketchy.

  Everything seems to be fine except for one database.  It is a
reporting
  database that contains replicated data from a remote site.
  The refresh of the materialized views is scheduled for every 2
  hours.  When
  the job runs we receive a 600 error with the following arguments:
  ORA-00600: internal error code, arguments: [6731], [1], [0], [3], [],
[],
  [], []
  ORA-00600: internal error code, arguments: [17090], [], [], [],
  [], [], [],
  []
  ORA-12012: error on auto execute of job 41
  ORA-12008: error in snapshot refresh path


  And it gets worse.  I tried shutting down the database with 'shutdown
  immediate'...nothing.  'Shutdown abort'..ok.  Startup returns:

  SQL> conn / as sysdba
  Connected to an idle instance.
  SQL> startup
  ORACLE instance started.
  Total System Global Area 87521768 bytes
  Fixed Size 104936 bytes
  Variable Size 38092800 bytes
  Database Buffers 49152000 bytes
  Redo Buffers 172032 bytes
  ORA-01102: cannot mount database in EXCLUSIVE mode
  SQL>

  I then shutdown abort and ps -ef | grep SID.  There are several
processes
  out there.  I try to kill -9 them but they won't go away.

  Sysadmins can't kill the processes either.  We reboot the
  machine, processes
  are gone.  Startup the database.  Run the refresh.....it 'hangs' for
hours
  and hours.  Shutdown the database after trying to figure out what is
going
  on (possibly rollback from crash?...but no)  and the try to restart
but
  receive the same unable to mount error with associated processes.
   The other
  weird thing is that the majority of datafiles in the database
  have not been
  touched or updated by oracle in some time.

  I don't know what to do.

  I opened a tar from oracle but have received no help so far.
  Anyone have any ideas?

  Thanks
  chris
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