RE: very odd problem....oracle support has been no help so far.
- From: Chris Stephens <ChrisStephens@xxxxxxxxxx>
- To: "'oracle-l@xxxxxxxxxxxxx'" <oracle-l@xxxxxxxxxxxxx>
- Date: Fri, 21 May 2004 10:16:23 -0500
Permissions are fine. Nothing has changed there.
I'm having the sysadmin run fuser now....but I believe it will only show the
processes that will not go away. ..i'll post the results
-----Original Message-----
From: Goulet, Dick [mailto:DGoulet@xxxxxxxx]
Sent: Friday, May 21, 2004 9:55 AM
To: oracle-l@xxxxxxxxxxxxx
Subject: RE: very odd problem....oracle support has been no help so far.
Chris,
Two things come to mind,
1) What are the permissions on the database files? Has their
ownership =
and/or group changed?
2) Try getting the sysadmins to run an fuser command on the files
when =
the database is known to be down.
Dick Goulet
Senior Oracle DBA
Oracle Certified 8i DBA
-----Original Message-----
From: Chris Stephens [mailto:ChrisStephens@xxxxxxxxxx]
Sent: Friday, May 21, 2004 10:40 AM
To: oracle-l@xxxxxxxxxxxxx
Subject: very odd problem....oracle support has been no help so far.
8.1.7.2 on HP 11
Two days ago we had a problem with our san that crashed a few of our
databases. I was told failed drives but I don't know how to validate =
that
and communication on the issue has been sketchy.
Everything seems to be fine except for one database. It is a reporting
database that contains replicated data from a remote site. =20
The refresh of the materialized views is scheduled for every 2 hours. =
When
the job runs we receive a 600 error with the following arguments:
ORA-00600: internal error code, arguments: [6731], [1], [0], [3], [], =
[],
[], []
ORA-00600: internal error code, arguments: [17090], [], [], [], [], [], =
[],
[]
ORA-12012: error on auto execute of job 41
ORA-12008: error in snapshot refresh path
And it gets worse. I tried shutting down the database with 'shutdown
immediate'...nothing. 'Shutdown abort'..ok. Startup returns:
SQL> conn / as sysdba
Connected to an idle instance.
SQL> startup
ORACLE instance started.
Total System Global Area 87521768 bytes
Fixed Size 104936 bytes
Variable Size 38092800 bytes
Database Buffers 49152000 bytes
Redo Buffers 172032 bytes
ORA-01102: cannot mount database in EXCLUSIVE mode
SQL>
I then shutdown abort and ps -ef | grep SID. There are several =
processes
out there. I try to kill -9 them but they won't go away. =20
Sysadmins can't kill the processes either. We reboot the machine, =
processes
are gone. Startup the database. Run the refresh.....it 'hangs' for =
hours
and hours. Shutdown the database after trying to figure out what is =
going
on (possibly rollback from crash?...but no) and the try to restart but
receive the same unable to mount error with associated processes. The =
other
weird thing is that the majority of datafiles in the database have not =
been
touched or updated by oracle in some time. =20
I don't know what to do.
I opened a tar from oracle but have received no help so far.
Anyone have any ideas?
Thanks
chris
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