Re: more MOS pain

  • From: Andrew Kerber <andrew.kerber@xxxxxxxxx>
  • To: Kellyn Pedersen <kjped1313@xxxxxxxxx>
  • Date: Thu, 18 Nov 2010 14:04:14 -0600

Yes did that.

On Thu, Nov 18, 2010 at 2:01 PM, Kellyn Pedersen <kjped1313@xxxxxxxxx>wrote:

> I know this is a headache, just calling MOS is a headache... but did you
> call and escalate to the duty manager?  That is the only way I get good
> service, (insert here something about "squeaky wheel gets the grease..." :))
> good luck!
>
>
> Kellyn Pedersen
>
> Sr. Database Administrator
>
> http://www.linkedin.com/in/kellynpedersen
>
> www.dbakevlar.com <http://www.dbakevlar.blogspot.com/>
>
>
>
>
> ------------------------------
> *From:* Andreas Piesk <a.piesk@xxxxxxx>
> *To:* andrew.kerber@xxxxxxxxx
> *Cc:* ORACLE-L???? <oracle-l@xxxxxxxxxxxxx>
> *Sent:* Thu, November 18, 2010 12:54:26 PM
> *Subject:* Re: more MOS pain
>
> Andrew Kerber schrieb:
> > Ok, this is extremely irritating.  I opened an SR yesterday on
> > installing GI PSU2 (patch 9655006).  I was getting the error message
> > below.  I did a lot searching, and according to what I could find on MOS
> > and the internet, I need to manually install the patch, instructions for
> > which are available on note 1210964.1.  This note is unpublished, so MOS
> > has to give me access to the note.  So far, it appears that MOS has yet
> > to even read the SR, despite my follow up phone call today.  So, can
> > someone here send me the contents of that note?  I did find a set of
> > instructions for manual patch installation on a blog, but I generally
> > prefer some confirmation before using that sort of information.
> >
>
> look for:
>
> Applying GI PSU 9655006 fails with "The opatch Component check failed" (Doc
> ID 1169036.1)
>
> regards,
> -ap
> --
> //www.freelists.org/webpage/oracle-l
>
>
>
>


-- 
Andrew W. Kerber

'If at first you dont succeed, dont take up skydiving.'

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