I typically get a copy and paste when I open a non-trivial TAR. I then have to push them to get real support. The latest thing they told me is that the PLAN_TABLE needs to be in each user that wants to use it. I know this isn't correct. It's on asktom. I use a global temp table in a DBA account and grant privileges on it to everyone. anyone else have problems with tech support? ---------------------------------------------------------------- Please see the official ORACLE-L FAQ: http://www.orafaq.com ---------------------------------------------------------------- To unsubscribe send email to: oracle-l-request@xxxxxxxxxxxxx put 'unsubscribe' in the subject line. -- Archives are at //www.freelists.org/archives/oracle-l/ FAQ is at //www.freelists.org/help/fom-serve/cache/1.html -----------------------------------------------------------------