how good is oracle tech support?

  • From: <ryan.gaffuri@xxxxxxx>
  • To: oracle-l@xxxxxxxxxxxxx
  • Date: Tue, 6 Apr 2004 9:54:43 -0400

I typically get a copy and paste when I open a non-trivial TAR. I then have to 
push them to get real support. The latest thing they told me is that the 
PLAN_TABLE needs to be in each user that wants to use it. 

I know this isn't correct. It's on asktom. I use a global temp table in a DBA 
account and grant privileges on it to everyone. 

anyone else have problems with tech support? 

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