RE: how does oracle support work?
- From: "Vergara, Michael (TEM)" <mvergara@xxxxxxxxxxx>
- To: <oracle-l@xxxxxxxxxxxxx>
- Date: Wed, 19 May 2004 11:52:44 -0700
Oooohhh...tough call...although Mladen's is much more colorful.
-----Original Message-----
From: Brian McGraw [mailto:brian.mcgraw@xxxxxxxxx]
Sent: Wednesday, May 19, 2004 11:04 AM
To: oracle-l@xxxxxxxxxxxxx
Subject: RE: how does oracle support work?
Which is the bigger myth... Mladen's, or the idea that Oracle gives a =
d*mn?
Brian
-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx =
[mailto:oracle-l-bounce@xxxxxxxxxxxxx]
On Behalf Of Mladen Gogala
Sent: Wednesday, May 19, 2004 12:34 PM
To: oracle-l@xxxxxxxxxxxxx
Subject: Re: how does oracle support work?
On 05/19/2004 12:49:10 PM, ryan.gaffuri@xxxxxxx wrote:
> If I open a non-critical tar(one where they want you at your desk =
24x7),
it is assigned to one analyst correct?=20
>=20
> What happens if I update the TAR when this analyst is not in the =
office?=20
Oracle has a big cave, populated by little trolls and goblins, who will
continuously work on your TAR, once the analysts leave the office. Also,
there is a dungeon for analysts that have been bad and haven't eaten =
their
spinach or carrots, which are not allowed to leave and are chained to =
the
dungeon walls. Those are so called "senior support analysts". All of =
that
resides in the beautiful country of Elbonia.
--=20
Mladen Gogala
Oracle DBA
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