Yep, but you know... it isn't usually the good ones that you remember. I have been dubbed the iTAR queen and the really amazing analysts (one guy in security, and Mary in concurrent manager support) and the ones that drive you completely out of your tree are the ones that seem to stay with you the longest. April Wells Oracle DBA/Oracle Apps DBA Corporate Systems Amarillo Texas @>-->-->-- "Few people really enjoy the simple pleasure of flying a kite" Adam Wells age 11 "Imagination is the highest kite one can fly." Lauren Bacall -----Original Message----- From: Jamadagni, Rajendra [mailto:Rajendra.Jamadagni@xxxxxxxx] Sent: Wednesday, May 19, 2004 1:56 PM To: oracle-l@xxxxxxxxxxxxx Subject: RE: how does oracle support work? Most of the time you get good people, but then once in a while you are out of luck. But overall my experience has been very positive with support as well. Raj ------------------------------------------------------------------------ --------=20 Rajendra dot Jamadagni at nospamespn dot com=20 All Views expressed in this email are strictly personal.=20 select standard_disclaimer from company_requirements;=20 QOTD: Any clod can have facts, having an opinion is an art ! -----Original Message----- From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of DENNIS WILLIAMS Sent: Wednesday, May 19, 2004 2:39 PM To: 'oracle-l@xxxxxxxxxxxxx' Subject: RE: how does oracle support work? Actually I've been very impressed at the skills and dedication of the people have put in those few times were I've have a really critical TAR. I have to give them credit for saving my tush several times over the years. Dennis Williams DBA Lifetouch, Inc. dwilliams@xxxxxxxxxxxxx=20 ---------------------------------------------------------------- Please see the official ORACLE-L FAQ: http://www.orafaq.com ---------------------------------------------------------------- To unsubscribe send email to: oracle-l-request@xxxxxxxxxxxxx put 'unsubscribe' in the subject line. -- Archives are at //www.freelists.org/archives/oracle-l/ FAQ is at //www.freelists.org/help/fom-serve/cache/1.html ----------------------------------------------------------------- The information contained in this communication, including attachments, is strictly confidential and for the intended use of the addressee only; it may also contain proprietary, price sensitive, or legally privileged information. Notice is hereby given that any disclosure, distribution, dissemination, use, or copying of the information by anyone other than the intended recipient is strictly prohibited and may be illegal. If you have received this communication in error, please notify the sender immediately by reply e-mail, delete this communication, and destroy all copies. Corporate Systems, Inc. has taken reasonable precautions to ensure that any attachment to this e-mail has been swept for viruses. We specifically disclaim all liability and will accept no responsibility for damage sustained as a result of software viruses and advise you to carry out your own virus checks before opening any attachment. ---------------------------------------------------------------- Please see the official ORACLE-L FAQ: http://www.orafaq.com ---------------------------------------------------------------- To unsubscribe send email to: oracle-l-request@xxxxxxxxxxxxx put 'unsubscribe' in the subject line. -- Archives are at //www.freelists.org/archives/oracle-l/ FAQ is at //www.freelists.org/help/fom-serve/cache/1.html -----------------------------------------------------------------