Hi Ian,
The only thing I can think of off the top of my head, is did you check that
Windows is fully up to date? Always go to 'Settings->Updates &
Security->Check for Updates' to ensure that Windwos 10 is fully up to date
before attempting any type of software install.
As to MOS,if you go to "Service Requests->Create Technical SR'" then enter
your problem description, then below that, for "Product" enter "Oracle
Database Enterprise Editition" or "Oracle Database Standard Edition", and
the appropriate version number. Then, the Platform, and, finally ,in the
"Problem type", do "Database Install, Upgrade,& Downgrade, Patching (Single
Instance only)" and under that, "Binaries Installation (Server/Client)
including cloning".
Hope that helps,
-Mark
On Wed, Jul 22, 2020 at 1:16 PM MacGregor, Ian A. <
dmarc-noreply@xxxxxxxxxxxxx> wrote:
A colleague is trying to install. the Win32 12201 client on a Windows 10
box. The install is crashing immediately. The only thing we can find in
regard to this problem is to make sure the install is done as an
administrator. This is how the install is being done. My colleague has
been successful installing on prior Windows versions.
The crash happens before any files are written. This particular client
is necessary to support a third party application per the vendor.
I also couldn't figure out how to open an SR on a client. Nothing Ityped
into the product filtering box worked.
Has anyone been able to install this particular client on Windows 10. How
did you get around the error
Ian MacGregor
SLAC NATIONAL ACCELERATOR LABORATORY
