Re: VmWare

  • From: Niall Litchfield <niall.litchfield@xxxxxxxxx>
  • To: jpiwowar@xxxxxxxxx
  • Date: Fri, 19 Nov 2010 09:17:50 +0000

On Thu, Nov 18, 2010 at 8:07 PM, John Piwowar <jpiwowar@xxxxxxxxx> wrote:

>  On Thu, Nov 18, 2010 at 10:55 AM, Wayne Smith <wts@xxxxxxxxx> wrote:
>> Which is to say that, while you are welcome to run on VMware, they'll only
>> give you support if (1) if you report a problem known to occur on native OS,
>> or (2) if you can show the Oracle solution does not work on the native OS.
>> Oracle does not certify on VMware and, IMHO, Oracle does not support
>> VMware.
>> Shades of Ma Bell, if you ask me.
>  Acutally, I've never understood why people have such a huge problem with
> this.  Don't get me wrong, I wish Oracle would/could make a stronger support
> statement about VMware, too, but this seems reasonable to me.  After all, if
> I had a problem running Oracle on HP hardware (or whatever, choose your
> favorite non-Oracle-owned hardware/OS platform combo), and it couldn't be
> replicated in Oracle's reference implementation of that environment, I would
> not be surprised if Oracle Support would begin a game of "vendor volleyball"
> with the hardware vendor.  I'd be anoyed, but not surprised. :-)

My experience recently however has been that the *first* thing that support
have done with a virtualized system has been to blame the virtualisation
technology. Even before requesting logs.

Niall Litchfield
Oracle DBA

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