Re: Severity 01

  • From: Niall Litchfield <niall.litchfield@xxxxxxxxx>
  • To: Henry Poras <henry@xxxxxxxxxxxxxxx>
  • Date: Fri, 4 Jun 2010 18:26:39 +0100

I use it *very* rarely, so hardly valid.

Niall Litchfield

On Jun 4, 2010 6:22 PM, "Henry Poras" <henry@xxxxxxxxxxxxxxx> wrote:

Anyone else notice more pushback lately when requesting escalation? I've had
a few analysts come back asking/demanding/begging me not to escalate.
Promising they really, really, really can handle the SR.

Henry

Niall Litchfield wrote:

> > > > In this situation in the past I've always found Oracle's criteria for
> sev1, that the customer ...
>
>> >> On Jun 4, 2010 3:17 PM, "Tim Gorman" <tim@xxxxxxxxx <mailto:
>> tim@xxxxxxxxx>> wrote: >> >> All, >> ...
>> email      => Tim@xxxxxxxxx <mailto:Tim@xxxxxxxxx>
>>
>> >> mobile     => +1-303-885-4526 >> fax        => +1-303-484-3608 >> Lost
>> Data? => http://www.ora60...
>>
>

Other related posts: