Re[3]: how good is oracle tech support?
- From: Jonathan Gennick <jonathan@xxxxxxxxxxx>
- To: DENNIS WILLIAMS <oracle-l@xxxxxxxxxxxxx>
- Date: Wed, 7 Apr 2004 12:35:56 -0400
Wednesday, April 7, 2004, 11:15:14 AM, DENNIS WILLIAMS
(DWILLIAMS@xxxxxxxxxxxxx) wrote:
DW> sk yourself the question: "Would I like to change my job and sit
DW> on the phone all day listening to customers whine and even curse"?
I'm not so sure about the phone part, and I definitely wouldn't need
the cursing part, but I actually do tend to enjoy troubleshooting.
Doing that sort of work over the phone though, is exceedingly
difficult. I used to do a bit of phone support in one of my early
jobs. Success depends as much on the caller as on the support person.
Best regards,
Jonathan Gennick --- Brighten the corner where you are
http://Gennick.com * 906.387.1698 * mailto:jonathan@xxxxxxxxxxx
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