RE: Re: anyone else get told they have to wait 4 months for a bug fix?

  • From: DENNIS WILLIAMS <DWILLIAMS@xxxxxxxxxxxxx>
  • To: "'oracle-l@xxxxxxxxxxxxx'" <oracle-l@xxxxxxxxxxxxx>
  • Date: Tue, 25 May 2004 08:26:10 -0500

Ryan
   The problem is that the patch may cause an unexpected side-effect in
another part of the code, or when some feature is used, but wasn't
thoroughly tested for. If you read Oracle bug reports, you will see many
examples of these types of side-effects. Even with the comprehensive testing
performed on a complete Oracle version or patchset, bugs are still
overlooked, hence the reason for bug reports.
   With a one-off patch there is typically no opportunity for the software
vendor to marshal the testing resources needed to thoroughly test the
now-new version of the application. To perform that degree of testing would
require delay in the availability of the critical patch. That is why a
prudent person only applies patch sets because these have some degree of
comprehensive testing. Even better, wait until other sites have had the
opportunity shake out the bugs from a new patchset before applying it to
your most critical applications.

Dennis Williams
DBA
Lifetouch, Inc.
dwilliams@xxxxxxxxxxxxx 

-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx]On Behalf Of ryan.gaffuri@xxxxxxx
Sent: Monday, May 24, 2004 11:43 AM
To: oracle-l@xxxxxxxxxxxxx; oracle-l@xxxxxxxxxxxxx
Subject: Re: Re: anyone else get told they have to wait 4 months for a
bug fix?


what problems did you have with one off patches? This is a critical error
that can interrupt service. 
> 
> From: Tim Gorman <tim@xxxxxxxxxxxxx>
> Date: 2004/05/24 Mon AM 11:29:35 EDT
> To: <oracle-l@xxxxxxxxxxxxx>
> Subject: Re: anyone else get told they have to wait 4 months for a bug
fix?
>

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