Some good points. You have to have a valid CSI to see support docs but in general it should be much easier to log in and see which CSI's you are associated with, who dropped you etc...also I think in general there should be some sort of way of getting access even without a CSI for a short period in the event errors have been made, some sort of "trust" period, especially if you have some sort of established history, kind of like Ebay rankings or something. I also have always liked microsofts MVP program and think Metalink should somehow list/promote some of the folks on this list as MVP's. Not sure exactly how that would work but I think there are some advantages to it for everyone. ________________________________ From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Terry Sutton Sent: Wednesday, November 02, 2005 4:01 PM To: Oracle-L Freelists Subject: Re: RSS Feeds, Metalink and a New Sign Out Button I'd like my profile associated to me, with the associations to CSIs subordinate to that. As a consultant, I have access to the CSIs of several different clients. Occasionally the Metalink Administrator of a client removes me from their list of users (like when I finish an assignment). This has the nasty result of me not being able to access Metalink at all. I have to figure out which client did this (sometimes it's obvious, occasionally not), have them add me back to their list, then drop their CSI from my profile. Unfortunately I sometimes only discover this has happened when I'm trying to get into Metalink to solve a problem for another client, and these extra steps are a major pain. If the client removes me from their list, it should just eliminate my ability to access information related to their CSI, not keep me from getting into Metalink. --Terry What could be done to make it better? ... Well enough of my rant. Would appreciate the thoughts of others however.