RE: RE: how good is oracle tech support?
- From: Montgomerie Steve <steve.montgomerie@xxxxxxxxxxx>
- To: "'oracle-l@xxxxxxxxxxxxx'" <oracle-l@xxxxxxxxxxxxx>
- Date: Tue, 6 Apr 2004 11:08:40 -0400
Unless you include TAO (the source code) the list of stuff you can see and
what the analysts can see
is not that much different.
Steve Montgomerie
PeopleSoft/Oracle Administrator
SIEMENS Shared Services, LLC
4400 Alafaya Trail, M/S AL-222
Orlando, FL 32826
Phone: 407 487-5219
Cell : 407 810-8387
Fax: 407 487-5833
-----Original Message-----
From: April Wells [mailto:AWells@xxxxxxxxxx]
Sent: Tuesday, April 06, 2004 10:40 AM
To: 'oracle-l@xxxxxxxxxxxxx'
Subject: RE: RE: how good is oracle tech support?
They have a repository of information that isn't open to the general viewing
public. I would LOVE to get a look at that knowledge base!
April Wells
Oracle DBA/Oracle Apps DBA
Corporate Systems
Amarillo Texas
@>-->-->--
"Few people really enjoy the simple pleasure of flying a kite"
Adam Wells age 11
"Imagination is the highest kite one can fly."
Lauren Bacall
-----Original Message-----
From: ryan.gaffuri@xxxxxxx [mailto:ryan.gaffuri@xxxxxxx]
Sent: Tuesday, April 06, 2004 9:23 AM
To: oracle-l@xxxxxxxxxxxxx
Subject: Re: RE: how good is oracle tech support?
the plan_table was just an example. it came up as part of another tar. I've
had a few of these type things.
also, what does oracle support have to work with? Most of the time they seem
to use the OTN docs and metalink. do they have any internal docs?
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