Questions about ORA-600

  • From: Prem J <jprem@xxxxxxxxxxx>
  • To: "oracle-l@xxxxxxxxxxxxx" <oracle-l@xxxxxxxxxxxxx>
  • Date: Wed, 28 Jan 2015 14:07:40 +0530

Friends ,

Got below ORA-600 on one of our customer's 10.2.0.3 (sparc) box . 

ORA-600 [KCBGET_37] / ORA-600 [1100] AND INSTANCE CRASH
(not reproducible at will . and this bug is related to some buffer cache 
corruption)

So we suggested to apply patch 6110331 - and to monitor the instance for a week 
. 

Questions from user :

1) User : what's the frequency at which ora-600 error occurs ?
Me : ora-600 is mostly due to bugs and can't really say when it will pop up . 
there is so clear cut way to say when it will happen again.

2) user : when you ora-600 are rare and happens at random - on what basis do 
you 1 week of monitoring the instance (after patch) will suffice ? 
me : usually - 1 week is the minimum time you monitor the instance - ensure 
that you test all your important business processes and if all goes thro' fine 
and if ora-600 does not happen again . then you should be safe . 

What would have been your reply for the above 2 questions ? I am looking for 
stronger/deeper points about ORA-600 occurrence and how it should be tested 
(after patch) . Would like to rephrase my next (to user) reply more technically 
& politically correct.

Regards,
JP
                                          

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