I've had some issues with MOS lately as well: - speediness of response to SR's - quality of response to SR's - impossible to use UI - ridiculously slow flash interface - missing advanced features like Cut-Paste, Must be my browser version ..... :-( -- Connor McDonald =========================== email: connor_mcdonald@xxxxxxxxx web: http://www.oracledba.co.uk "Semper in excremento, sole profundum qui variat"