RE: Oracle Support renewal

  • From: Eugene Pipko <eugene.pipko@xxxxxxxxxxxx>
  • To: "'troach@xxxxxxxxx'" <troach@xxxxxxxxx>, "'Freeman, Donald'" <dofreeman@xxxxxxxxxxx>
  • Date: Mon, 8 Feb 2010 13:30:16 -0800

Same or almost the same happened to us.
We were going to drop a user licenses, but were told that whatever discount we 
received will be renegotiated.

Eugene Pipko
Seattle Pacific Industries
office: 253.872.5243
cell: 206.304.7726
P  Please consider the environment before printing this e-mail

From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On 
Behalf Of Thomas Roach
Sent: Monday, February 08, 2010 1:28 PM
To: Freeman, Donald
Cc: Oracle Discussion List
Subject: Re: Oracle Support renewal

Well this is 6i forms and reports. I don't need that anymore. We bought Oracle 
BI so we wanted to drop support for forms and reports and were told, if you do 
that, this happens, so needless to say, it is cheaper to keep paying for 
support on forms and reports than to drop it, even though it is itemized on the 
support renewal.


My management is not happy with that, we were looking at Oracle for other 
products, but I don't think those would win, and they just called IBM to talk 
to them about DB2. They are not happy at all.

Can you blame them?
On Mon, Feb 8, 2010 at 4:14 PM, Freeman, Donald 
<dofreeman@xxxxxxxxxxx<mailto:dofreeman@xxxxxxxxxxx>> wrote:
Same thing happened to us.  If we decide to drop anything they readjust the 
price of support for all the rest.  Needless to say it won't be downward.

Donald Freeman
Database Administrator II
Commonwealth of Pennsylvania
Department of Health
Bureau of Information Technology
2150 Herr Street
Harrisburg, PA 17103

From: oracle-l-bounce@xxxxxxxxxxxxx<mailto:oracle-l-bounce@xxxxxxxxxxxxx> 
[mailto:oracle-l-bounce@xxxxxxxxxxxxx<mailto:oracle-l-bounce@xxxxxxxxxxxxx>] On 
Behalf Of Thomas Roach
Sent: Monday, February 08, 2010 4:10 PM
To: Oracle Discussion List
Subject: Oracle Support renewal


This is an Oracle support renewal question.

We wanted to drop support for a couple of products, but were told that if we 
did that, the other items purchased in the same order would get bumped to list 
price and we would have to pay 22% of that for support. Has anyone heard of 

Is there any way to get discounts on Oracle support renewals? Is there any 
option to prepay a few years in advance in exchange for a discount?

We reached out to some of our contacts from Oracle but they are pretty firm 
that there are no options unless we want to try and buy newer licenses at a 
steeper discount (but that would mean throwing our existing licenses away).

I know this is a somewhat taboo subject, but was hoping to get some pointers as 
our renewal is coming up.



Thomas Roach

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